Shipping & Delivery

Shipping to the USA only
At the moment, our website operates only on the United States market.
Shipping Time
We ship our orders via USPS. The shipping times at the moment are from 3 to 7 days.
*This doesn’t include our 1-3 day processing time.
*All shipping times exclude clearance/customs delays.
Lost/Missing Packages
Marlo is not liable if the incorrect address is placed during the checkout process. Please, make sure that your billing and shipping address are correct before processing your order.
If we have made an error we will fully take responsibility for the original order that was made for you at no charge.
Tracking Information
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
My Tracking Says “No Information Available At The Moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
If you have any other questions, please contact us and we will do our best to help you out.